Radio Latte Terms of Service
Effective date: 2026-05-14
These Terms of Service are a working draft for lawyer review.
1. Contracting Entity
Radio Latte is provided by RBN SPC LTD, company registration number HE403962, VAT number CY10403962Q, with registered office at Makariou 228, 3030 Limassol, Building A, office 714, Limassol, Cyprus (“Radio Latte”, “we”, “us”, or “our”).
Contact: info@radiolatte.com
Legal notices: legal@radiolatte.com
2. Business Use Only
Radio Latte is a business-to-business service for commercial venues. By creating an account or purchasing a subscription, you confirm that:
- you are acting for a business or professional venue;
- you have authority to bind that business;
- the venue information you provide is accurate;
- you will use the service only for the named venue covered by your subscription.
Radio Latte is not intended for consumer, household, or personal entertainment use.
3. Service
Radio Latte provides controlled streaming access to original background music channels for small hospitality and retail venues, such as cafes, brunch venues, restaurants, bars, coffee shops, hotel lobbies, and small boutiques.
The service is streaming-only. We do not sell or transfer track files. Customers receive access to the Radio Latte player and a limited venue playback license while their subscription is active.
4. Account and Venue Information
You must provide accurate account, billing, and venue details, including business name, venue trading name, venue address, country, venue type, and operating hours where requested.
Your license certificate is valid only for the named venue and active subscription shown on the certificate. A separate subscription is required for each physical venue location unless we agree otherwise in writing.
5. Subscription, Billing, and Taxes
Subscriptions renew automatically unless cancelled before the next renewal date.
Prices are shown excluding VAT or other applicable taxes unless stated otherwise. Taxes are calculated at checkout based on your billing information and applicable law.
Payments are processed by Stripe or another payment provider we select. We do not store full payment card details.
You may cancel future renewals through the billing portal or by contacting support. Cancellation stops future renewal charges but does not automatically refund prior charges unless required by law or expressly stated by us.
If payment fails or a subscription becomes past due, we may suspend access and the venue license until the account is brought current.
6. Music License
Your active subscription includes a limited, non-exclusive, non-transferable, revocable license to publicly perform the Radio Latte catalog as streamed through the Radio Latte service inside the named venue during the active subscription period.
This license covers only:
- the Radio Latte catalog;
- playback through the Radio Latte service;
- background music use inside the named venue;
- the subscription period shown in your account or license certificate.
This license does not cover:
- music from Spotify, Apple Music, YouTube, broadcast radio, television, DJs, live performers, karaoke, customer-supplied files, staff playlists, or any third-party source;
- playback outside the named venue;
- additional branches, franchise locations, pop-ups, events, or mobile venues unless listed in the license;
- recording, copying, downloading, extracting, redistributing, rebroadcasting, reselling, remixing, synchronizing, sampling, or making derivative works from the music;
- use in advertisements, videos, social media, podcasts, livestreams, telephone hold music, apps, games, or other media;
- use after subscription cancellation, expiry, suspension, or non-payment.
The detailed Music License Agreement forms part of these Terms.
7. PRO and Collecting Society Scope
Radio Latte is designed so that playback of the Radio Latte catalog through the service is licensed directly by us for the named venue, subject to these Terms.
The rule is simple: if you play music from Radio Latte, at the venue named on your active license, you are covered by your Radio Latte venue license for that Radio Latte catalog playback.
We do not promise that your business never needs a license from a performing rights organization, collecting society, or similar body. If you play music or audio outside the Radio Latte service, including commercial songs or third-party music sources, or if you use Radio Latte outside the license scope, you may need separate permissions or licenses.
You are responsible for your own non-Radio Latte music use.
8. Customer Responsibilities
You must not:
- share login credentials or stream tokens outside your business;
- use one subscription for multiple venues;
- try to access, copy, scrape, download, record, extract, or bypass the streaming controls;
- remove, alter, or misuse license certificates;
- represent that Radio Latte covers music not supplied by Radio Latte;
- use the service unlawfully or in a way that infringes third-party rights;
- interfere with security, access controls, usage limits, or service infrastructure.
9. Catalog and Availability
We may add, remove, retire, replace, or change tracks, channels, schedules, formats, features, and availability from time to time.
We aim to provide reliable background music playback, but the service depends on internet access, browser/device support, hosting providers, payment providers, and other third-party infrastructure. We do not guarantee uninterrupted or error-free playback.
10. Ownership
Radio Latte, Sicktempo, the catalog, service, website, player, metadata, schedules, playlists, documentation, brand assets, and related technology are owned by us or our licensors.
Except for the limited venue playback license expressly granted, no rights are transferred to you.
11. AI and Music Provenance
Radio Latte uses internally generated, reviewed, and controlled music sources. We do not knowingly include third-party copyrighted recordings, artist imitation, or uncleared samples in the commercial Radio Latte catalog.
Because laws around AI-assisted music can be uncertain and vary by country, the service is provided under a direct contractual license and controlled streaming model. The license grants you permission to use the Radio Latte catalog as described in these Terms, regardless of whether any individual track has separate copyright registration.
12. Privacy
Our Privacy Policy explains how we collect and use personal data. By using Radio Latte, you acknowledge the Privacy Policy.
13. Third-Party Services
The service may rely on providers such as hosting, payment, email, analytics, and security vendors. Your use may also be subject to third-party terms where those providers interact directly with you, such as Stripe Checkout.
14. Suspension and Termination
We may suspend or terminate access if:
- payment is overdue;
- you breach these Terms;
- you misuse the license certificate;
- you attempt to bypass streaming controls;
- we reasonably need to protect the service, catalog, other customers, or legal rights.
On termination, your access and venue playback license end immediately unless we state otherwise in writing.
15. Disclaimers
The service is provided “as is” and “as available” to the maximum extent permitted by law.
We do not warrant that the service will meet every collecting society, inspection, regulatory, or venue-specific requirement in every country. Your license is limited to the Radio Latte catalog and the uses described in these Terms.
16. Liability Limit
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive, or lost-profit damages.
To the maximum extent permitted by law, our total liability arising out of or related to the service is limited to the amounts you paid to us for the service in the three months before the event giving rise to the claim.
Nothing in these Terms limits liability that cannot legally be limited.
17. Indemnity
You agree to indemnify us against claims, losses, costs, and expenses arising from:
- your breach of these Terms;
- your use of one subscription for multiple venues;
- your use of non-Radio Latte music;
- your misuse of the license certificate;
- your recording, copying, rebroadcasting, or redistribution of the catalog;
- inaccurate venue or business information you provide.
18. Changes
We may update these Terms from time to time. Material changes will be notified through the website, dashboard, email, or other reasonable method.
If you continue using the service after the effective date of updated Terms, you accept the updated Terms.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of Cyprus.
The competent courts of Limassol, Cyprus will have exclusive jurisdiction, except where applicable law requires otherwise.
20. Contact
Support: info@radiolatte.com
Legal notices: legal@radiolatte.com